Skip to main content

Stay in the loop

Get exclusive deals, plan updates, and early access to new carriers.

Premium USA carrier eSIMs. No contracts. Instant activation.

support@simkuu.com

United States

Product

Plans
Coverage
Pricing
FAQ

Company

About
Blog
Careers
Contact

Support

Help Center
Knowledge Base
Status

Legal

Privacy Policy
Terms of Service
Refund Policy
Cancellation Policy
Shipping Policy

© 2026 Simkuu. All rights reserved.

Made with♥in the USA

Knowledge Base

How can we help?

Browse articles, guides, and tutorials to get the most out of your Simkuu eSIM.

Getting Started

What is an eSIM and how does it work?3 min read
How to check if your device supports eSIM2 min read
Choosing the right Simkuu plan for you4 min read
Creating your Simkuu account2 min read

Activation

How to activate your eSIM on iPhone3 min read
How to activate your eSIM on Android3 min read
Setting up Dual SIM on your device4 min read
Configuring APN settings manually5 min read

Troubleshooting

eSIM QR code not scanning — what to do3 min read
No signal after eSIM activation4 min read
eSIM showing as inactive or disabled3 min read
Data not working — troubleshooting guide5 min read

Billing

Understanding your Simkuu invoice2 min read
How to update your payment method2 min read
Requesting a refund3 min read
Cancelling your subscription2 min read

Device Compatibility

Compatible iPhone models for eSIM3 min read
Compatible Android devices for eSIM4 min read
How to unlock your device for eSIM5 min read
eSIM support on Samsung Galaxy devices3 min read

Can't find what you're looking for?

Our support team is always ready to help with anything not covered here.

Contact Support Help Center